Changing Internal Behaviours



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Date: 1st March 2016
Location: Lansons, 24A St John St, London , EC1M 4AY
Time: 08:30 for 09:00 until 10:30


CEOs are feeling the pressure to measure and monitor corporate culture, and to ensure that culture reflects their brand. Following the FCA’s decision to scrap its review into banking culture this is a timely debate looking at just how financial services firms can change internal behaviour and culture. We will explore the levers and internal mechanisms in place that influence or promote the right behaviours in line with an organisation’s cultural values and what insights are needed to influence an organisation’s culture and change programme for improved customer service.

Speakers include: Alison Robb, Group Director, Nationwide Mark Mullen, Chief Executive, Atom Richard Hobbs, Chairman, Barbican Managing Agency Limited Scott McKenzie, Director of Change and Employee and Engagement, Lansons Tony Langham, Chief Executive, Lansons (Chair) If you are interested in attending this event, please register online here.




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