Report: Life through COVID-19

Chapter: Climate Crisis

“Climate risk is a major destabilizing force in terms of global financial markets. It remains one of the defining issues facing asset managers and others in the financial sector…”

Jane Stevensen 
Sustainability Strategy and Practice Advisor, JS Global Advisory


Chapter: Climate Crisis

“People are more concerned about the environment – heightened by the pandemic. They want – and expect – Government and businesses to take the steps necessary to ensure our recovery has a green focus and enable them to make decisions that are better for the environment too.”

Claire Southeard
Marketing Communications specialist and Director, Lansons


Chapter: Working Life

“In future, the office return will be a place for deliberate ‘social‘  connections to get camaraderie or to collide on topics, with homeworking reserved for focused work.”

Matt Bolton-Alarcón
Trainer and Facilitator in Creativity and Innovation, Founder Special Sauce

Chapter: Working Life

Empathy is what the world needs right now; and it’s empathetic employers who will survive and win loyalty.”

Suzanne Ellis
Head of Communications for Change & Transformation, Lansons





Research New Normal_Working Life_Empathetic Leadership

‘Life through COVID-19’ is a series of consumer research-led reports that explore how changes in the wake of the coronavirus crisis will impact our lives, behaviours and values in the long-term. Authored by a team of specialist consultants within Lansons in partnership with the skilled analysts at Opinium Research, and featuring commentary from respected third party experts in each field, our reports look at many different aspects of UK life and society to provide valuable and comprehensive insights for business leaders on the ways organisations need to adapt their marketing communications, employee management, engagement programmes, and recovery strategies in light of the pandemic.

Latest chapter:
‘Perspectives on the climate crisis through COVID-19’ now available for download.

Download Report



Research Chapters

Climate Crisis

UK adults believe our recovery from the economic recession must put the environment first, to avoid lurching from one crisis to another

Download Chapter: Climate Crisis


This report looks at how the pandemic prompted a change in public attitudes and behaviours that led to sustainable and environmental benefits. For instance, our reduction in movement – travelling less by air and on roads – has led to the biggest carbon reduction ever recorded.


As a result, COVID-19 has brought the issue of climate change further into view for adult consumers across the UK, and heightened demand for businesses and governments to act to ensure a green recovery.


Is this a turnkey moment in the climate story?


Our report seeks to provide brand and business leaders with valuable insights and recommendations on action and communication around climate change issues, in light of public views on the subject.  Key findings include:

1. Pandemic highlights generational divide in the fight against climate change
2. Crisis-weary consumers demand a sustainable, green financial sector
3. Britain’s ‘shame’ as the virus exposes the damage we do to the planet
4. People want businesses to play a bigger role in tackling climate change
5. Economic survival cannot be ‘at expense’ of the planet


Register for related events:
Panel 1: 22nd October, 11:00 AM (BST)
COVID-19 heightens sustainability concerns: how businesses respond is reputation-critical 

Panel 2: 22nd October, 4:00 PM (BST)
Sustainability and ESG through Covid-19: Navigating the journey to a green finance sector 



Working Life

How the crisis changed our working lives, and what to do next.

Download Chapter: Working Life

While there’s a plan to get Britain working again, it won’t quite be ‘business as usual’ for some time yet. And, there’s many things about the day job that will change forever. We unveil five quick takeaways from the consumer survey, consisting of 1,093 workers across public and private sectors, office workers and front-line employees:

1. A nation more connected than ever
2. Homeworkers reset their own rhythms
3. Empathetic employers win loyalty
4. Handling job losses with care
5. Flexing for changing times

Also: this chapter was the focus of a recent podcast episode in our Reputation Management series.
Take a listen here


coming soon


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