Over the last decade reputational risk has escalated as social media, rising customer expectations, cyber risk and regulation has intensified scrutiny at all levels. We have helped organisations for thirty years to predict and plan for issues that could influence their reputation or market share as well as helping leadership navigate, and emerge from, a crisis.
As our business is not siloed into departments, we create multi-skilled teams blending financial, crisis, employee engagement and public policy and regulatory expertise to steer through it successfully.
Lansons has won several major awards for our work helping clients in difficult and complex situations, having advised organisations through critical issues such as financial meltdowns and the banking collapse to major regulatory fines and litigation.
Understand and manage your risks through a structured approach to reviewing issues and crises plans, with guidance on what to do every step of the way, including critical monitoring, agile planning and clear, consistent communications with all stakeholders involved.
Communicate with the media confidently and effectively, whether it’s learning how to field difficult questions in print interviews or honing communication skills for broadcast appearances.
Ensure you and your organisation are in the best possible shape and thoroughly prepared ahead of questioning with our select committee training programmes, honed over three decades.
Ralph is a Director and Partner at Lansons. He has over 30 years consulting experience covering reputation management, corporate communications, and public policy advice in many business areas. His experience spans advice to Boards and senior teams in a variety of sectors including financial services, energy, pharmaceutical, chemicals, manufacturing, and retail. In financial services alone he has advised clients in asset management, pensions, retail and commercial banking, private banking, and insurance.
Financial communications is arguably the most successful part of the global public relations industry. - This article was originally published in PRWeek.
Lansons' Ralph Jackson meets with PROI and GCP agencies from around Europe on how they are managing during the COVID-19 pandemic.